Case study IT and Business (Maturity rating) Essay

Case study IT and Business (Maturity rating) - Essay Example a culture of plain talking, and telling it as it wasremoved the notion of an individual win (p.7) and that for special arrangements all were treated straight forwardly and professionally (p.7).The relationship between worry and IT for Sunshine State was praiseworthily considering that they formed joint teams to work on the project. Leadership was also evident in that we see the external suppliers being given autonomy so enormous as they meet their deliverables. This element of trust and knowledge sharing must have been a big contributor to the projects success.And what about the be of dissatisfied customers? In the end, there were only 167 of them, and most of these were dissatisfied with their share allocation rather than the share dealing system (p.9).The fortnightly report was a list of milestones... it had a list of things achieved in the last 2 weeks, a list of things to be achieved in the next 2 weeks, and a set o f issues for concern attention (p.6).The aim here is to have a formal process that ensures that assessment and reviews of the IT investment by Sunshine State allows for changes to be made establish on the outcome of the reviews. Thus by instilling a culture of open communication the company is able to ensure that assessments based on the IT and business metric and service level agreements are analysed and spoken of truthfully such that an iterative process of constant improvement is developed.The programme office was tasked with the maturation of soaring level plans that would steer the company towards its longer term objective while not losing sight of the immediate need for an IT system ready for the IPO. The nominee history and bulk dealing where all cost control measures that fitted well with the IT strategic plan and allowed for budgetary control.The longer term objectives concerned the capability for further development and it was recognised early on that it would be possi ble to make share dealing and related activities a